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University network and datacentre downtime on Tuesday 24 September

On Tuesday 24 September between 8am and 9.30am, IT Services will be carrying out essential maintenance to replace a failed piece of networking hardware before the start of teaching. There will be downtime to the Wi-Fi and wired network and most key services.

Between 8am and 9.30am, users on both the º¬Ðß²ÝÊÓƵ and London campuses will experience periods where there will be a loss of access to the network connectivity and most University online services, including VPN connectivity for users off-campus.

Services will be available from 9.30am, however, they will be considered at risk until 11.30am.

The timing of the work has been planned to ensure that IT Services have the full support of the external maintenance suppliers who are available from 8am and that it is the best fit for the University. 

To prevent equipment failure and prolonged unplanned outages during teaching, it is important to perform this essential maintenance.

Service status updates are available on the IT Service Availability page, with guidance on other ways to connect during a network outage.

If you have any queries, please contact the IT Service Desk at IT.Services@lboro.ac.uk.

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