BRP Issues & eVisas

The following information covers BRP (Biometric Residence Permit) issues and the transition to eVisas. Please note that UKVI is changing many things in a short period of time and their eVisa information and webpages are being frequently updated.

As UKVI’s reliance on BRPs is being phased out by 2025 there is an increasing number of students who will have digital permission instead of a BRP, the visa details are recorded and accessed on-line as an 'eVisa'. This includes: EU/EEA students who used the ‘UK Immigration: ID Check’ app to enter or stay in the UK and non-visa nationals who extended their permission to stay in the UK using the ID check app.  Any UKVI decision should make it clear whether a BRP is also issued.

It is no longer possible to obtain a replacement BRP and UKVI intends to stop issuing any new BRPs after 31 October 2024.

My BRP expires 31 December 2024

Current BRP technology will only be valid to 31 December 2024. If your immigration permission is granted beyond this date the full duration will be recorded in the UKVI decision but your BRP will expire on 31 December 2024.  You can prove the full duration of your permission online eg for work or renting purposes.

Since March 2024 UKVI has started a phased rollout of the transition from BRPs to eVisas.

If you have a biometric residence permit (BRP) that expires on 31 December 2024, you can now create a UKVI account and access your eVisa. You should do this as soon as you can and before the expiry date of your BRP.

Creating the digital account/eVisa is not a visa application, there is no fee, it does not require a new CAS.

The eVisa information currently indicates you would still use any BRP you hold for travel in 2024:

In the future you’ll be able to use an eVisa to travel to the UK – you will not need to carry a physical document, except for your current passport, which must be registered to your UKVI account.  Until the end of 2024 you will need to continue to carry your physical document when you travel, if you have one.

It is important to ensure your passport details are kept up to date, especially for any travel after 2024:

Your eVisa will be linked to your passport in your UKVI account. You must keep your passport or ID details up to date in your UKVI account and tell us about any changes, so that your immigration status can be easily identified at the UK border.

You should make sure your personal details are up to date well in advance before you travel. You may be delayed or denied boarding by carriers if your information is not correct. You’ll still need to carry your current passport with you. 

If you’ve told us you have a new passport and you’re still waiting for confirmation that your UKVI account has been updated, you should also carry your old document with you, if possible, to avoid unnecessary delays at the border. 

UKVI provide online help with creating a digital account and accessing eVisa details.

If there is an error in your eVisa details, please email a screenshot to advice@lboro.ac.uk for assistance.  

The Student Advice and Support Service can directly help with resolving some issues (relating to status granted following use of the ‘ID Check app’ ie applications with a Unique Application Number (UAN) commencing 3434 - ..) or advise on what steps to take.

My BRP is lost, damaged or stolen in the UK

If your BRP is lost or stolen, you must notify UKVI by completing an online report.    

If it is stolen you should report this to the police and try to obtain a police report/reference. Many police forces (including Leicestershire and Metropolitan police) do not take reports of lost ID. 

UKVI will cancel a reported BRP, the BRP will no longer be valid even if it is subsequently recovered after a loss or theft. You are also required to cut up any cancelled BRP in your possession. 

My BRP is lost, damaged or stolen overseas

If your BRP is lost or stolen you must notify UKVI by completing an online report. It is advisable to report any loss or theft to local police and retain any report/reference issued. 

UKVI will cancel a reported BRP, the BRP will be no longer be valid even if it is subsequently recovered after a loss or theft. You are also required to cut up any cancelled BRP in your possession. 

If you have set up a digital UKVI account with current eVisa and passport details you should be able to use this to travel to the UK.  In accordance with UKVI guidance some travel providers (eg airlines, ferry companies) may ask you to provide a share code to prove your immigration status.  If you have a problem with your account UKVI provide online help with creating a digital account and accessing eVisa details.  The Student Advice and Support Service can directly help with resolving some issues (relating to status granted following use of the ‘ID Check app’ ie applications with a Unique Application Number (UAN) commencing 3434 - ..) or advise on what steps to take.

If you are unable to set up access to your eVisa, or are having difficulties updating your UKVI account before you need to travel you can get a ‘replacement BRP visa’.  The replacement BRP visa will allow you to travel to the UK only once and will cost £154.  After travel you should continue to resolve any issue with your account/eVisa.

How can the University support you?

You can find guidance on various visa topics on the University’s webpages. These webpages include the most common visa related topics, questions and issues. If you require advice or guidance beyond what is covered on the webpages you can contact the Student Advice and Support Service.

Last Updated: 20th October 2024