What we do
Our responsibilities
Security on campus:
- Ensure the personal safety of students, staff and visitors
- Respond to all first aid requests (all staff defibrillator trained)
- Protect University buildings and other property
- Provide best practice advice on crime prevention and detection including administration of the CCTV systems
- Provide a crime/incident reporting system
- Respond to calls for service, provision of routine patrols, checking, locking and unlocking buildings
- Call out emergency contractors for out-of-hours incidents
- Investigate complaints in relation to student, staff or visitor behaviour and disciplinary proceedings
- Assist in the management of keys for accommodation and contractors out of hours.
- Recording, safekeeping and disposal of all found property
Service Level Agreement:
- Security will provide a physical response within 5 minutes to a priority incident and within 15 minutes for non-priority incidents, if operationally possible
- All incidents will be investigated as required, appropriate reports will be raised, recorded and filed
- Annual crime statistics will be circulated to senior management
- CCTV cameras, with recording capability, will be installed at appropriate locations across the University
- The University campus including the buildings and car parks will be patrolled 24 hours, 7 days a week
- Crime prevention / reduction advice will be available via various mediums