Voicemail, Speed dial and more
Features
Microsoft Teams Phone voicemail is enabled so if you are temporarily unavailable or out of the office. Your voicemail will help you get the most out of your calling experience.
Accessing your Voicemail
How to Access and listen to your Voicemail
To access your voicemail, you will need to:
- Click on the “Calls” tab in the left-hand navigation bar in Teams
- Along the History bar you will see the Voicemail button in the upper-right corner.
- Select the voicemail you want to review
- You can now use the details panel on the right hand side to listen to the message
For more information on voicemail, please see the Microsoft article below
Set your call answering rules and Voicemail settings
To set your call answering rules:
- Click on the 3 dots next to your profile picture at the top of Teams
- From the pop up menu, Choose "Calls"
- You can now configure your call settings
For a more in depth look at these settings, place see the Microsoft site via the link
Call History
Using the call history features
Your call history is located in the center of the calls experience and shows a list of past calls (including missed calls).
- Click on the “Calls” tab in the left-hand navigation bar in Teams
- Your History is located in the centre
- You can call or chat with any contacts, add them to speed dial, as well as add them to your contacts.
For more information, please see the Microsoft article below
Contacts and Speed dial
Adding contacts and Speed dial features
To access your contacts, you will need to:
- Click on the “Calls” tab in the left-hand navigation bar in Teams
- You will find a list of all your contacts and a search bar
- On the right hand side of the menu, there are a number of options including:
- Add to Speed dial
- Audio call
- Video call
- Email or chat
For more information, please see the Microsoft article below
Additional support
For further questions and support, please see the below