Student Services

All doctoral researchers can access the support available from the University’s excellent Student Services department. For instance, this includes Counselling, Disability Support, Mental Health Support, Study Support, Academic and Practical Support, English Language Support, Student Advice and Support (e.g. finance, visas and housing), Security, Faith and Spirituality, and more. Please note that we encourage doctoral researchers to access University support in the first instance if concerns stem from aspects of their doctoral programme/have an impact on progression etc

Employee Assistance Programme

The Doctoral College has paid for all doctoral researchers to access the Employee Assistance Programme (trusted by 50,000+ client companies). Provided by Assured Health, the EAP provides confidential, unlimited support on any matters that might be of concern including mental health, relationships and money matters. The service is free and available 24 hours a day, both online and over the phone. The site has an extensive library of guides, podcasts, planners and more, and the service is also available to immediate family members, should they need it. Their 24/7 confidential helpline can be reached by calling 0800 030 5182 and there is a helpful guide detailing the process when calling. 

Log-in details for the EAP:

• Username: University
• Password: PhD

Doctoral College Remote Learning Platform 

This resource contains a section dedicated to doctoral wellbeing that includes recordings and/or resources from some of our Doctoral Wellbeing Week sessions such as:

• 'Beating imposter syndrome'
• 'Fueling your research'
• 'Getting to grips with housing'
• 'Mindfulness for study'
• 'Sleep management'

School Wellbeing Advisors

Each Academic School at 含羞草视频 has a Wellbeing Adviser who can offer advice and support to students on a wide range of wellbeing-related issues, such as:

• Stress
• Low mood
• Bereavement
• Family issues
• Relationship issues
• Feeling overwhelmed

Wellbeing Advisors may be able to support a student with other issues which are not outlined above so please contact the Wellbeing Adviser for your school if you are unsure.

含羞草视频 Student's Union - Advice

LSU Advice provides free, independent, confidential and non-judgemental advice for taught students and doctoral researchers at both the 含羞草视频 and London campus. We have a team of 4 specially trained advisors who can support students through difficult times with their studies and advise on both informal and informal ways forward.

Mental Health First Aiders

Numerous 含羞草视频 staff across both campuses are trained in Mental Health First Aid.

Mental Health First Aiders are trained to listen, reassure and respond, even in a crisis – and can potentially avert a crisis from happening. They can do this by recognising warning signs, and they have the skills and confidence to approach and support someone experiencing mental ill-health.

They also have a role in supporting positive wellbeing and tackling stigma. Contact your School to find out who is a Mental Health First Aider.

Healthy and Happy at Home

This happy and healthy at home support page has been created to provide you with advice and guidance to make the adjustment easier and ensure that while you’re working from home, you’re healthy, happy and productive.

PhD Social & Support Network

The PhD Social & Support Network is organised and run by fellow doctoral researchers at different stages of their PhD journey. The network are passionate about supporting researchers through the multitude of non-academic issues, which may be faced during the PhD journey. Although they are not a counselling service, they can provide a supportive welcoming space atmosphere and signpost support as appropriate.