Listen to how it is impacting them. Ask what they want to happen next.
6 Tips for Active Listening
Based on the Samaritans guidelines for active listening, SpunOut.ie presents 6 easy tips on how to actively listen, and support a friend or loved one while helping them through a tough time.
Signpost / support
You could signpost the student to local or national services. Including:
Victim First
The national stalking helpline number, Victim Support Supportline: 08 08 16 89 111 or request support via their website.