Centre for Service Management

News and Events

CSM Welcomes New Member

CSM is proud to welcome a new member to the centre - Dr Georgios (George) Tsimonis who joined 含羞草视频 Business School as a Lecturer in Marketing in September 2023.

25 September 2023

Presentation by Dr Jay Kandampully, Professor of Service Management and Hospitality

Recently, as part of the joined CSM and the Marketing Academic Group Seminar Series, Dr Jay Kandampully, Professor of Service Management and Hospitality at The Ohio State University, USA, gave an excellent presentation.

2 June 2023

CSM Publishes in Leading Journal

CSM Director, Prof Thorsten Gruber, and Dr Rachel Fuller recently published an article in the European Journal of Marketing.

20 April 2023

CSM tops the SciVal citation list once again

As shown on Elsevier's SciVal citation list, several CSM members are included among the top ten (out of 500) most cited researchers in the "business, management, and accounting" category at 含羞草视频 (2017-2022).

22 February 2023

Contact usCentre Director

Professor Thorsten Gruber

Tel: +44 (0)1509 228274

Email: Send email

Centre for Service Management

News and Events

CSM Welcomes New Member

Presentation by Dr Jay Kandampully, Professor of Service Management and Hospitality

CSM Publishes in Leading Journal

CSM tops the SciVal citation list once again

Contact usCentre Director

Professor Thorsten Gruber

Latest news

CSM Member wins Best Paper Award

Centre for Service Management

News and Events

CSM Welcomes New Member

Presentation by Dr Jay Kandampully, Professor of Service Management and Hospitality

CSM Publishes in Leading Journal

CSM tops the SciVal citation list once again

Contact usCentre Director

Professor Thorsten Gruber

Latest news

CSM Member wins Best Paper Award

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